The Fastest ISPs in the U.S. 2010
Posted: Mon Jun 28, 2010 4:39 pm
Article

Sorry ColinPerception and reality are mostly in sync here, though the differences may not be as great as you think. Verizon FiOS did, in fact, take the top spot, with a SurfSpeed score of 1.22 Mbps. Consumers are, by far, the most satisfied with FiOS' speed, giving it a 9.0 average rating on a scale of 1 to 10 in last year's Reader Survey.
However, the second and third spots were taken by two cable providers, Cox and Optimum Online, which scored SurfSpeeds of 1.14 and 1.12 Mbps, respectively. Both of these results are less than 10 percent slower than FiOS and are unlikely to be perceptible to any user. It's no coincidence that Cox and Optimum also had the highest satisfaction ratings last year, though at 7.9 and 7.8, respectively, they didn't come close to Verizon FiOS' superior satisfaction rating with our readers.
